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Effective Date: [21 November 2025]
Minera (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, products, or services.
We process your information in accordance with applicable data protection laws and industry standards to ensure full transparency and user trust.
This Privacy Policy applies to all personal data collected by Minera from:
Website visitors
Customers or clients
Users of our digital services
Persons interacting with Minera through online or offline channels
We may collect and process the following categories of information:
Full name
Email address
Phone number
Billing or shipping address
Purchase history
Preferences
Service usage information
Billing address
Payment method
Limited card details (processed securely through third-party payment processors)
IP address
Device information
Browser type
Cookies and analytics data
Pages visited and interactions
Newsletter or promotional subscription
Communication preferences
Minera may use your personal data to:
Process and fulfill orders or service requests
Manage your account or user profile
Communicate regarding updates, billing, or service changes
Improve our website and user experience
Send newsletters, promotions, or marketing content (with your consent)
Ensure security, fraud prevention, and compliance with legal requirements
We process your personal data based on:
Contractual necessity (e.g., fulfilling an order or providing a service)
Your consent (e.g., for newsletters or marketing)
Legal compliance (e.g., tax, regulatory requirements)
Legitimate interests (e.g., service improvement, security)
We may share your personal data with:
Trusted third-party service providers (hosting, payment processing, analytics, customer support)
Professional advisers, auditors, or legal authorities
Government or law-enforcement authorities when required by law
Business successors in case of mergers or restructuring
We never sell your personal data to unauthorized third parties.
If your data is transferred outside your country or region, we ensure it is protected under appropriate safeguards, such as:
Standard contractual clauses
Secure encryption
Compliance with international data protection standards
Your personal data is retained only as long as necessary to:
Fulfill the purpose it was collected for
Comply with legal or financial obligations
Maintain business records
When no longer needed, data is securely deleted or anonymized.
Minera uses cookies and similar technologies to:
Improve website functionality
Analyze traffic and performance
Personalize user experience
You may disable cookies in your browser settings, but some features may not function properly.
Depending on your local data protection laws, you may have the right to:
Access your personal data
Request correction or updates
Request deletion of your information
Restrict or object to processing
Withdraw consent at any time
Request a copy of your data in a portable format
To exercise these rights, contact us using the details below.
We implement robust technical and organizational measures to safeguard your information, including:
SSL encryption
Secure data storage
Limited access controls
While we strive to protect your data, no method of transmission or storage is fully secure.
Minera does not knowingly collect personal data from individuals under the age of 18 without appropriate parental or guardian consent. If you believe such data has been collected, contact us for immediate removal.
Our website may include links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before sharing personal information.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Continued use of our services signifies your acceptance of the updated policy.
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:
Minera
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]
Thank you for trusting Minera.
Last updated: December 2025
The information contained on this website, https://www.minera.co.zm, is provided for general information purposes only. While Minera Refineries Zambia Ltd endeavours to ensure that all information published on this website is accurate, current, and reliable, no representation or warranty, express or implied, is given regarding the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related content contained herein.
Any reliance you place on such information is strictly at your own risk.
The content on this website does not constitute legal, financial, investment, mining, trading, or regulatory advice. Visitors should seek independent professional advice before making any decision related to gold trading, mining, assaying, compliance, or financial transactions.
Minera Refineries Zambia Ltd operates in accordance with the applicable laws and regulatory requirements of the Republic of Zambia. However, legislation and regulatory frameworks may change without notice, and Minera does not guarantee that all website information reflects the latest legislative developments.
To the fullest extent permitted by law, Minera Refineries Zambia Ltd, its directors, employees, partners, agents, and affiliates shall not be liable for any loss or damage of any kind arising from the use of this website or reliance on any information provided herein.
This website may contain links to third-party websites. Minera has no control over these external websites and accepts no responsibility for their content.
Minera makes every effort to keep this website operational but shall not be liable for temporary unavailability due to technical issues or maintenance.
This Disclaimer may be updated at any time without notice.
Minera Refineries Zambia Ltd
Stand #385/15, Vantage Office Park
Off Alick Nkhata Road, Longacres
Lusaka, Zambia
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